Dialer & PBX Customization
FreePBX Customization
FreePBX is the most widely deployed PBX management interface in the world — and also the most widely under-configured. We take FreePBX installs from 'it works' to 'it survives': custom modules in PHP for features your business needs, UCP extensions so end users get the self-service portal they expect, module hardening, and the less-fun work like backup strategies, database maintenance, and upgrade paths that don't take the phones down for half a day. Our FreePBX work also covers integrations with CRMs, paging systems, video intercoms, and anything else that needs to talk to Asterisk through a polished UI.
Who it's for
- Businesses running FreePBX who've outgrown the default modules
- MSPs managing fleets of FreePBX deployments for SMB clients
- Teams needing custom features surfaced through the FreePBX admin UI
- Organizations wanting FreePBX hardened for production with proper HA
Our approach
- 1Review the module inventory — uninstall what's dormant, upgrade what's stale
- 2Build custom modules the FreePBX way — hooks, BMO object methods, UCP widgets
- 3Keep the customization in version control so upgrades don't wipe your work
- 4Deploy in HA pairs when uptime matters — active/standby with DRBD or PG replication
- 5Integrate with your existing monitoring rather than rolling yet another stack
What you get
Custom FreePBX module(s) following upstream conventions, upgrade-safe
UCP (User Control Panel) extensions for self-service features
HA deployment with clean failover — documented and tested
Integration with CRM, ticketing, or paging where needed
Upgrade runbook so your team can safely apply FreePBX and Asterisk updates
Monitoring and alerting tuned for your traffic patterns
Common questions
Ready to build on carrier-grade voice?
Talk to a VoIP engineer — not a salesperson.